Service Desk Support Specialist | Onsite | Chattanooga, TN | Contract

Summary: The Service Desk Support Specialist role is focused on providing onsite technical support in Chattanooga, TN. This position is contract-based and requires expertise in service desk operations. The role is classified as outside IR35, indicating a favorable tax status for contractors.

Key Responsibilities:

• Provide technical support to end-users in a timely manner.
• Resolve issues related to hardware, software, and network connectivity.
• Document and track support requests using a ticketing system.
• Assist in the maintenance of IT equipment and software inventory.
• Collaborate with other IT teams to ensure seamless service delivery.

Key Skills:

• Experience in a service desk or technical support role.
• Strong knowledge of IT hardware and software troubleshooting.
• Excellent communication and customer service skills.
• Familiarity with ticketing systems and ITIL processes.
• Ability to work independently and as part of a team.

Salary (Rate): undetermined

City: Chattanooga

Country: USA

Working Arrangements: on-site

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT