Summary: The Service Desk Project Manager role involves overseeing service desk operations and managing projects within a hybrid working environment. The position requires effective coordination and communication skills to ensure project success and service delivery. The role is based in Peterborough, East of England, and offers a competitive daily rate. Candidates should be prepared to work under PAYE or umbrella company arrangements.

Key Responsibilities:

• Manage service desk operations and projects.
• Coordinate with team members and stakeholders to ensure project objectives are met.
• Oversee service delivery and performance metrics.
• Implement process improvements and best practices.
• Facilitate communication between technical teams and end-users.

Key Skills:

• Project management experience.
• Strong communication and interpersonal skills.
• Knowledge of service desk operations.
• Ability to manage multiple projects simultaneously.
• Experience with PAYE or umbrella company arrangements.

Salary (Rate): 446

City: Peterborough

Country: England

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT