Service Desk Operator
Posted 4 days ago by VMD
Negotiable
Undetermined
Undetermined
Addlestone, Surrey
Summary: The Veterinary Medicines Directorate is seeking a Service Desk Operator to support its operations. This full-time role is based in Addlestone, Surrey, and involves providing essential services related to veterinary medicines. The position offers a competitive salary along with additional benefits such as annual leave and a pension scheme.
Key Responsibilities:
- Provide support and assistance to users regarding veterinary medicines.
- Manage service desk inquiries and ensure timely resolution of issues.
- Maintain accurate records of service requests and resolutions.
- Collaborate with other departments to enhance service delivery.
Key Skills:
- Strong communication and interpersonal skills.
- Experience in a service desk or customer support role.
- Ability to work effectively in a team environment.
- Proficiency in using service desk software and tools.
Salary (Rate): £29,770 yearly
City: Addlestone
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Veterinary Medicines Directorate Service Desk Operator
Reference number: 432234
Salary: £29,770 + 25 days Annual Leave + Pension Scheme with an average employer contribution of 28.97%
Working pattern: Full-time
Location: Addlestone, Surrey
The Veterinary Medicines Directorate (VMD) is an Executive Agency of the Department for Environment, Food and Rural Affairs (Defra) and is responsible for ensuring t click apply for full job details