Service Desk Manager - Systems Integrator

Summary: The Service Desk Manager - Systems Integrator role involves overseeing the service desk operations within a systems integration context. The position requires effective management of support teams to ensure high-quality service delivery. The role is based in Southampton, Hampshire, United Kingdom, and offers a competitive salary range.

Key Responsibilities:

• Manage and lead the service desk team to deliver exceptional customer support.
• Oversee the integration of systems and ensure seamless operation of service desk functions.
• Implement best practices for service delivery and support processes.
• Monitor performance metrics and drive continuous improvement initiatives.

Key Skills:

• Strong leadership and team management skills.
• Experience in service desk operations and systems integration.
• Excellent communication and interpersonal abilities.
• Proficiency in IT service management frameworks.

Salary (Rate): £55,000 yearly

City: Southampton

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other