Service Desk Engineer/Cisco/Aruba/Intune

Service Desk Engineer/Cisco/Aruba/Intune

Posted Today by Access Computer Consulting Plc

Negotiable
Inside
Onsite
Warwickshire, UK

Summary: The Service Desk Engineer role focuses on troubleshooting and resolving technical issues within a helpdesk environment, specifically related to Cisco and HPE Aruba network infrastructure. The position requires expertise in Intune management and Active Directory, with an emphasis on professional engagement. This is a full-time, on-site position based in Warwickshire for a duration of 6 months.

Key Responsibilities:

  • Troubleshoot and resolve tickets in a helpdesk environment.
  • Support infrastructure configuration workloads for network switching (Cisco) and wireless (HPE Aruba).
  • Engage professionally and sensitively with users at all times.

Key Skills:

  • Experience with Cisco and HPE Aruba networking.
  • Proficiency in Intune management and Active Directory.
  • Strong troubleshooting and problem-solving skills.
  • Professional engagement and communication skills.

Salary (Rate): undetermined

City: Warwickshire

Country: UK

Working Arrangements: on-site

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Service Desk Engineer/Cisco/Aruba/Intune

Inside ir35

Fulltime onsite Warwickshire

6 months

Technical operations/Helpdesk/Engineer role specifically to troubleshoot and resolve tickets

Support selected infrastructure configuration workloads for network switching (Cisco) and wireless (HPE Aruba).

Experience with Intune management and Active Directory essential.

Requires awareness and sensitive, professional engagement/behaviour at all times.

Core working hours: Monday to Friday (9:00 - 17:00)