Service Desk Enablement & Digital Support

Summary: We're seeking a Service Desk Enablement & Digital Support Specialist to enhance service desk capabilities, drive digital adoption, and improve user support experiences. This role is central to IT operations, connecting Service Desk teams, IT service owners, and business users to optimize efficiency and reduce demand.

Key Responsibilities:

• Enhance service desk capability
• Drive digital adoption
• Improve overall user support experience
• Bridge Service Desk teams, IT service owners, and business users
• Reduce demand and improve efficiency

Key Skills:

• Experience in service desk operations
• Knowledge of digital support tools
• Strong communication skills
• Ability to work collaboratively with various teams
• Problem-solving skills

Salary (Rate): undetermined

City: Lancashire

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT