Service Desk Associate - inside IR35
Posted 2 weeks ago by LA International Computer Consultants Ltd
£160 Per day
Inside
Onsite
Crawley, West Sussex, UK
Summary: A Service Desk Associate is needed for a full-time, on-site role in Crawley, requiring a 24/7 shift pattern for an initial 6-month contract. The position is classified as inside IR35 and necessitates working through an FCSA accredited umbrella company. The role demands strong communication and technical skills, along with the ability to multitask and solve problems effectively.
Key Responsibilities:
- Provide support as a Service Desk Associate in a 24/7 environment.
- Work on a rotational shift pattern with rotational days off.
- Communicate effectively with team members and clients.
- Utilize technical proficiency to resolve issues at Level 1.5.
- Demonstrate problem-solving and analytical skills.
Key Skills:
- Good communication skills both verbal and written.
- Technical proficiency Level 1.5.
- Positive attitude towards work.
- Multitasking skills.
- Effective listening skills.
- Problem-solving and analytical skills.
- Familiarity with CRM tools (desirable).
- Ability to improvise and adapt to unexpected situations (desirable).
Salary (Rate): £160 per day
City: Crawley
Country: UK
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
A Service Desk Associate is required for an initial 6 month contract. The role is full time on site in Crawley and it is a 24X7 shift pattern (Any 8 hours) in a 24*7 environment with rotational shifts and rotational day offs. The role is inside IR35s will require working via and FCSA accredited umbrella company.
Essential skills/knowledge/experience:
- Good Communication skills both Verbal and Written
- Technical Proficiency L1.5
- Positive attitude towards work
- Multitasking skills
- Effective Listening skills
- Problem solving and analytical skills
Desirable skills/knowledge/experience:
- Familiarity with CRM tools
- Ability to Improvise: Being able to think on your feet and adapt to unexpected situations is important.
LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.