Summary: The role of Service Desk Analyst involves joining a busy service desk team on an initial 3-month contract in York. The successful candidate will be expected to possess a solid understanding of IT systems and demonstrate excellent customer service skills. Training will be provided to support the new hire in their responsibilities.

Key Responsibilities:

• Provide support on IT systems to users.
• Deliver excellent customer service to clients.
• Collaborate with the service desk team to resolve issues efficiently.
• Participate in training sessions to enhance skills and knowledge.

Key Skills:

• Good knowledge of IT systems.
• Excellent customer service experience.
• Ability to work in a team environment.
• Willingness to learn and adapt.

Salary (Rate): undetermined

City: York

Country: UK

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT