Service Desk Analyst
Duration: 12 months expected
Location: 5 days a week in Hursley
Clearance: SC is required
Rate: £318 per day inside IR35 - Umbrella
Responsibilities
- Experience in a Service Desk, Help Desk, or customer support environment.
- Excellent customer service and communication skills.
- Strong troubleshooting and problem-solving abilities.
- Experience using an IT Service Management (ITSM) tool.
- Ability to prioritise workload and manage multiple tasks.
- Good written and verbal communication skills.
- Strong attention to detail and organisational skills.
- Ability to work effectively both independently and as part of a team.
Nice to have skills:
- Knowledge of ITIL Service Management principles.
- Experience supporting Microsoft Windows and Microsoft 365 environments.
- Familiarity with Active Directory user administration.
- Basic understanding of networking concepts.
- Experience using remote support tools.
If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Rate:
£319/day
Location:
Hursley
IR35 Status:
Inside
Remote Status:
Onsite
Industry:
IT
Seniority Level:
Mid-Level