Service Desk Analyst
Posted 2 days ago by Hays
Negotiable
Inside
Onsite
Eastleigh, Hampshire, UK
Summary: The Service Desk Analyst role is a 3-month initial contract position based in Eastleigh, requiring 100% on-site presence. The successful candidate will join a supportive IT team within the public sector, focusing on enhancing operational efficiency and service delivery through technology. Immediate start is available for the right candidate.
Key Responsibilities:
- Provide technical support and assistance to users.
- Resolve IT-related issues in a timely manner.
- Collaborate with team members to improve service delivery.
- Document and track support requests and resolutions.
- Assist in maintaining IT systems and infrastructure.
Key Skills:
- Experience in a service desk or technical support role.
- Strong communication and interpersonal skills.
- Ability to troubleshoot and resolve technical issues.
- Familiarity with ITIL practices.
- Knowledge of hardware and software support.
Salary (Rate): £21.35 hourly
City: Eastleigh
Country: UK
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
Service Desk Analyst
3-Month Initial Contract
100% On site in Eastleigh
£21.35 p/h (Umbrella)
Start ASAP
Your new company
You'll be joining a dynamic and supportive IT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery