Service Desk Analyst

Service Desk Analyst

Posted 2 days ago by Blake Morgan LLP

Negotiable
Undetermined
Undetermined
Eastleigh, Hampshire, UK

Summary: We have an immediate opening for an IT Field Service Analyst in Southampton for a 6-month fixed-term contract. The role requires candidates to have prior experience in providing 2nd line IT support within a professional services environment, with a strong foundation in End-User Computer skills.

Key Responsibilities:

  • Provide 2nd line IT support to end-users.
  • Assist in maintaining the End-User Computer environment.
  • Collaborate with team members to resolve technical issues.
  • Document and track support requests and resolutions.

Key Skills:

  • Experience in 2nd line IT support.
  • Strong knowledge of End-User Computer environments.
  • Ability to work in a professional services business.
  • Excellent communication and problem-solving skills.

Salary (Rate): undetermined

City: Eastleigh

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

We have an immediate opening for a IT Field Service Analyst within our Southampton office for an initial 6 month fixed-term contract. Suitable applicants should have previous experience providing 2nd line IT support within a professional services business, with strong foundation skills across the End-User Computer environment click apply for full job details