Service Desk Analyst
Posted 2 weeks ago by 1748501136
Negotiable
Inside
Onsite
Cheshire, North West, England
Summary: An IT Solutions provider is seeking a Service Desk Analyst to assist with a two-week record migration for a local NHS Hospital. The role involves providing first-line support and managing user requests during the migration period. Multiple shift patterns are available for candidates. The position is based in Cheshire and classified as inside IR35.
Key Responsibilities:
- Logging tickets for issues or requests raised by end-users
- Distributing and guiding users through prepared support documentation
- Escalating any urgent or unusual issues as needed
- Providing first-line support during the migration period
Key Skills:
- Experience in a service desk or support role
- Strong communication skills
- Ability to work in a fast-paced environment
- Familiarity with ticketing systems
Salary (Rate): £175 daily
City: Cheshire
Country: England
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
Detailed Description From Employer:
An IT Solutions provider are searching for a Service Desk Analyst to assit with a 2 week record migration for a local NHS Hospital.
They are looking for multiple people to assist with the project who can work either of the following shift patterns:
6am - 2pm
2pm - 10pm
10pm - 6am
Key responsibilties:
Based in Cheshire
Rate - £150 - £175p/d Inside IR35
They are looking for multiple people to assist with the project who can work either of the following shift patterns:
6am - 2pm
2pm - 10pm
10pm - 6am
Key responsibilties:
- Logging tickets for issues or requests raised by end-users
- Distributing and guiding users through prepared support documentation
- Escalating any urgent or unusual issues as needed
- Providing first-line support during the migration period
Based in Cheshire
Rate - £150 - £175p/d Inside IR35