Service Desk Analyst

Summary: The Service Desk Analyst L2 role at Adroit People involves managing service desk activities and requires a graduate with a minimum of 3 years of experience. The position is fixed-term and based onsite in Aberdeen, UK. Strong communication skills in English and knowledge of incident, change, and problem management are essential for this role.

Key Responsibilities:

• Manage Service Desk activities
• Own overall responsibilities related to service desk operations

Key Skills:

• Graduate with a minimum of 3+ years of experience in service desk
• Excellent communication and conversation skills in English with a Versant Score of 70
• Good knowledge of incident, change, and problem management

Salary (Rate): £40000 yearly

City: Aberdeen

Country: UK

Working Arrangements: on-site

IR35 Status: fixed-term

Seniority Level: undetermined

Industry: Other