Service Desk Analyst

Summary: The Service Desk Analyst L2 role at Adroit People requires a graduate with a minimum of 3 years of experience in service desk operations. The position is fixed-term and based onsite in Aberdeen, UK, focusing on managing service desk activities and ensuring effective communication. Candidates must possess strong English communication skills and knowledge of incident, change, and problem management.

Key Responsibilities:

• Manage Service Desk activities, including ownership of overall responsibilities.

Key Skills:

• Graduate with a minimum of 3+ years of experience in service desk.
• Excellent communication and conversation skills in English with a Versant Score of 70.
• Good knowledge of incident, change, and problem management.

Salary (Rate): £40000 yearly

City: Aberdeen

Country: UK

Working Arrangements: on-site

IR35 Status: fixed-term

Seniority Level: undetermined

Industry: Other