Service Desk Contractor, Monument, London, to assist IT Manager in supporting 55 users initially for 3 months, could become a permanent role.
An insurance speciality requires an IT service desk analyst to support its London office of around 55 users, You'll be the IT presence on the ground in London.
It's a varied role for someone who enjoys being the person users turn to.
The work
- Desk side and remote support for UK users
- Logging, prioritising and resolving tickets to agreed service levels
- Active Directory and Office 365 user administration
- Setting up new equipment, plus hardware repairs and replacements
- Software installs and upgrades
- Supporting monthly patching through SCCM
- Keeping inventory and documentation up to date
What you'll bring
- IT service desk or support role experience
- Good Windows, Active Directory and Office 365 skills
- An understanding of ITIL ways of working
- A friendly, organised approach and strong customer service
- Media sector experience is welcome, but not essential
Rate:
£200/day
Location:
London
IR35 Status:
Not specified
Remote Status:
Onsite
Industry:
IT
Seniority Level:
Mid-Level