Service Designer – Service Mapping & Architecture
Posted 1 week ago by GIOS Technology
Negotiable
Undetermined
Hybrid
Manchester Area, United Kingdom
Summary: The role of Service Designer – Service Mapping & Architecture involves leveraging expertise in service design and IT service management to enhance service architecture. The position requires a deep understanding of service mapping methodologies and frameworks, along with strong analytical and communication skills. The candidate will work collaboratively with both technical and business teams to ensure effective service delivery. This role is based in Manchester with a hybrid working arrangement.
Key Responsibilities:
- Design and implement service mapping and architecture solutions.
- Utilize service design methodologies and frameworks such as ITIL and TOGAF.
- Collaborate with technical and business teams to enhance service delivery.
- Employ diagramming and visualization tools for effective communication.
- Maintain familiarity with CMDBs and service catalog tools.
Key Skills:
- Service design
- IT service management
- ITIL
- TOGAF
- CMDBs
- Banking
- Diagramming and visualization tools (e.g., Visio, Lucidchart)
- Strong analytical and documentation abilities
- Effective communication skills
Salary (Rate): undetermined
City: Manchester
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
I am hiring for Service Designer – Service Mapping & Architecture
Location: Manchester - Hybrid / 2-3 days Per Week in Office
Demonstrated experience in service design, IT service management, or service architecture. Deep understanding of service mapping methodologies and frameworks (e.g., ITIL, TOGAF). Skilled in diagramming and visualization tools (Visio, Lucidchart, or similar). Strong analytical, documentation, and communication abilities. Proven success working across both technical and business teams. Familiarity with CMDBs and service catalog tools.
Key Skills: Service design / IT service management / ITIL / TOGAF / CMDBs / Banking