Responsibilities
- Lead end-to-end Service Design across the DDaT lifecycle
- Create service maps, user journeys, service blueprints and ecosystem models
- Work across Product, Engineering, Technology and Policy teams
- Facilitate engaging workshops, co-design sessions and decision-making forums
- Use research and evidence to shape strategy and influence senior stakeholders
- Coordinate Service Design activity across multiple teams and delivery phases
- Help develop Service Design capability and mentor junior designers
Expereince required
- Strong DDaT Service Design experience
- Proven Discovery Alpha Beta Live delivery
- Excellent service mapping, journey mapping and blueprinting skills
- Experience influencing complex stakeholder groups
- Agile / SAFe experience
- Government, Defence or regulated-sector experience highly desirable
Rate:
£63/hour
Location:
Bristol
IR35 Status:
Inside
Remote Status:
Hybrid
Industry:
Design & UX
Seniority Level:
Not Specified