Service Designer I SC Cleared I £450/day Inside IR35
Posted 1 week ago by fortice
£450 Per day
Inside
Undetermined
Telford, UK
Summary: The role of Service Designer involves joining the One Login for Government programme, focusing on design changes necessary for its various phases. The position requires collaboration with UX and Build teams to enhance workflows and provide updates to stakeholders. The designer will create alignment for life events and develop a clear design approach based on business priorities. Additionally, the role includes mapping existing processes and supporting changes within the operating model.
Key Responsibilities:
- Support overall design changes for the One Login programme.
- Collaborate with UX and Build teams to improve workflows.
- Provide outputs for stakeholder updates and reports.
- Create alignment for life events regarding aim, impact, and measurement.
- Develop an 'as-is' view of existing programmes.
- Create a clear design approach based on business prioritisation.
- Map out existing and future processes for prioritised use cases.
- Aide in the development of joined-up journey creation.
- Support identification and approach to changes in the operating model.
Key Skills:
- Customer journey design
- Business analysis
- Strong interpersonal skills
- Self-starter
Salary (Rate): £450/day
City: Telford
Country: UK
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
Service Designer I SC Cleared I £450/day Inside IR35
Telford 2 days/week I 6 months
Service Designer to join the One Login for Government programme.
Working with the One Login programme on supporting the overall Design changes needed within the many phases of One Login work that we have to deliver over the next few years.
Helping shaping delivery for the team, working closely with UX & Build teams, improving the teams ways of working and providing output to feed into the stakeholder updates/reports.
Creating alignment for each life event on the aim, impact, and measurement approach
Developing an as-is' view of existing programmes across the business.
Creating a clear design approach for each journey based upon business prioritisation and architectural maturity.
Map out existing and to-be' processes and approaches for the prioritised use cases, helping to determine and align on the build approach from POC onwards.
Aide the development of joined-up journey creation considering regime level journeys (starting with Income Tax and Corporation Tax), channel strategy, drive to digital and upstream compliance programmes.
Support the identification of and approach to any changes within the overall operating model.
Key skills:
Customer journey design
Business analysis
Strong interpersonal skills
Self-starter
Service Designer I SC Cleared I £450/day Inside IR35
