Service Designer: Contract Role - Hybrid
Posted 1 day ago by Adecco
Negotiable
Outside
Hybrid
Manchester, England, United Kingdom
Summary: The role of Service Designer involves working on a 3-month project in Manchester, focusing on creating a cohesive experience flow for a digital platform. The position requires extensive user research, service blueprinting, and facilitating stakeholder workshops to enhance the customer journey. The ideal candidate will have experience in user-centric design and evidence-based methodologies. This role is classified as outside IR35 and offers a hybrid working arrangement.
Key Responsibilities:
- Conduct extensive user research to inform design decisions.
- Create service blueprints, user journeys, and service concepts.
- Facilitate stakeholder workshops to gather insights and identify pain points.
- Address inefficiencies in the customer journey through user-centric research.
Key Skills:
- Previous experience as a Service Designer.
- Proficient in creating user-centric artefacts.
- Strong evidence-based design skills.
Salary (Rate): undetermined
City: Manchester
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Interviewing now for a Service Designer for an initial 3-month project based in Manchester. We are seeking an experienced Service Designer with a focus on discovery for a digital platform build. Your role as a Service Designer will address the need for a cohesive experience flow between the business and end users. This will include extensive user research, service blueprinting, user journeys and discovery work. You will also facilitate stakeholder workshops and identify key pain points through user centric research, removing inefficiencies, leading to a better customer journey.
Type: 3 Month Contract
Day Rate: Market Rates (Outside IR35)
Location: Manchester/Hybrid
Start: ASAP
Skills
Previous experience as a Service Designer providing user centric and evidence-based design
Proficient at creating artefacts such as service blueprints, user journeys and service concepts.
Please apply now to be considered for this role