Service Designer: Contract Role - Hybrid
Posted 2 days ago by Adecco
Negotiable
Outside
Hybrid
Manchester, England, United Kingdom
Summary: The role of Service Designer involves leading a 3-month contract project focused on creating a cohesive user experience for a digital platform in Manchester. The position requires extensive user research, service blueprinting, and facilitating stakeholder workshops to enhance the customer journey. The ideal candidate will have a strong background in user-centric design and evidence-based methodologies. This role is hybrid, allowing for a mix of on-site and remote work.
Key Responsibilities:
- Conduct extensive user research to inform design decisions.
- Create service blueprints and user journeys.
- Facilitate stakeholder workshops to gather insights and feedback.
- Identify key pain points through user-centric research.
- Remove inefficiencies to enhance the customer journey.
Key Skills:
- Previous experience as a Service Designer.
- Proficient in creating service blueprints, user journeys, and service concepts.
- Strong focus on user-centric and evidence-based design.
Salary (Rate): undetermined
City: Manchester
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Service Designer: Contract Role - Hybrid
Interviewing now for a Service Designer for an initial 3-month project based in Manchester. We are seeking an experienced Service Designer with a focus on discovery for a digital platform build. Your role as a Service Designer will address the need for a cohesive experience flow between the business and end users. This will include extensive user research, service blueprinting, user journeys and discovery work. You will also facilitate stakeholder workshops and identify key pain points through user centric research, removing inefficiencies, leading to a better customer journey.
Type: 3 Month Contract
Day Rate: Market Rates (Outside IR35)
Location: Manchester/Hybrid
Start: ASAP
Skills -Previous experience as a Service Designer providing user centric and evidence-based design -Proficient at creating artefacts such as service blueprints, user journeys and service concepts. Please apply now to be considered for this role