Service Delivery Manager
Posted 1 week ago by Net2Source (N2S)
Negotiable
Inside
Hybrid
London Area, United Kingdom
Summary: Net2Source Inc. is seeking a Service Delivery Manager with over 10 years of experience in product, project, or portfolio management, particularly within the insurance domain. The role requires expertise in Agile delivery methods and IT infrastructure, along with a strong background in frontend development technologies. This position is based in London, UK, and operates on a hybrid work model, requiring 2 to 3 days onsite each week.
Key Responsibilities:
- Manage complex multiyear global projects in the insurance domain.
- Collaborate with 3rd party vendors to deliver project results.
- Utilize Agile delivery methods to ensure effective project execution.
- Oversee frontend development using technologies such as React.js, HTML5, and CSS.
- Evaluate and interpret customer feedback through various data sources.
- Establish effective working relationships with peers and stakeholders.
- Make decisions in a fast-paced, deadline-driven environment.
- Deliver enterprise-class software products for a multicultural audience.
Key Skills:
- 10+ years of experience in product, project, or portfolio management.
- Strong understanding of Agile delivery methods.
- 3+ years of experience as an IT Infrastructure Engineer.
- Experience with frontend development technologies (React.js, HTML5, CSS, etc.).
- Knowledge of insurance and reinsurance systems.
- Ability to convey technical concepts clearly.
- Strong understanding of usability and user experience best practices.
- Experience in delivering digital content experiences.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
About Us:- Net2Source Inc. is one of the fastest growing diversities certified global workforce solutions companies with an unprecedented YoY growth of over 100% for last 6 years working with Fortune 1000/Global 2000 across 34 countries and 5 continents including North America, South America, Europe, Asia, Australia, and Middle East.
About the Role: Job Title – Service Delivery Manager Location – London, UK Mode of Work – Hybrid (2 to 3 Days onsite in week) Type of Hiring – Contract Inside IR35 Project Duration – 6 to 12 Months
Detailed Job Description: 10 plus years of hands-on experience in one the following disciplines :product ,project or portfolio management and program management. Insurance Domain experience Strong understanding of Agile delivery methods 3 plus years of hands-on experience working as IT Infrastructure Engineer Experienced managing complex multiyear Global projects Relevant experience working with 3rd party vendors to deliver results High level knowledge expertise of Frontend development such as React.js Webpack HTML5 CSS Bootstrap jQuery Accessibility and Responsive Layouts UIUX development experience Experience with Insurance Reinsurance Systems and Data A background in industry or related business environment Demonstrated knowledge of business unit platforms and technical services Ability to make decisions in a fast-paced deadline driven and rapidly changing environment Broad understanding of usability and user experience best practices Strong understanding of product lifecycle development and technologies utilized in the industry and the ability to see their impact Broad experience delivering enterprise class software products for a national multicultural audience and defining digital content experiences Convey technical concepts in a clear understandable way Evaluate analyse and interpret the voice of the customer through a variety of data sources Overcome internal barriers and negotiate resource constraints to produce successful service management initiatives Establish credibility influence and effective working relationships with peers and stakeholders.
Best Regards,