Service and Operations Integration Manager
Posted 4 days ago by Careerwise
£650 Per day
Outside
Undetermined
West Midlands, England, United Kingdom
Summary: The Service and Operations Integration Manager will oversee the transition of services and operations to a new entity, requiring a strong background in ITIL-driven service delivery. The role demands hands-on involvement and a consultative mindset, with a focus on service design, improvement, and change management. The position is based in the West Midlands and may involve travel to the north and Europe as needed.
Key Responsibilities:
- Transition all services and operations to a new entity.
- Implement service design and improvement initiatives.
- Drive ITIL process improvement and enablement.
- Communicate effectively with stakeholders.
- Manage change within the organization.
- Be hands-on when necessary to support operations.
- Consult with teams to ensure smooth integration.
Key Skills:
- Experience in service design and improvement.
- Strong knowledge of ITIL processes.
- Excellent communication skills.
- Commercial acumen.
- Expertise in change management.
- Willingness to travel as required.
- Consultative mindset.
Salary (Rate): £650 daily
City: West Midlands
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Service and Operations Integration Manager Contract- £650/ day outside ir35 Duration- 6 months Location- West Midlands UK Job Summary: Our client needs a Service and Operations Integration Manager to transition all services and operations to a new entity An ITIL driven Service Delivery Manager by trade who has experience in transitioning service and its operation functions Experience required: - Service design and improvement experience ITIL process improvement and enablement Strong communications skills Commercially savvy Change management expertise Pref based in the midlands with travel up north and to Europe where necessary Must be willing to get hands on when necessary Strong consultative mindset