Summary: The Service Administrator role at Orona involves managing repair work opportunities, creating and issuing quotations, and maintaining customer relationships to secure chargeable orders. This position is a maternity cover for 10-12 months and is crucial for achieving repair targets and supporting the regional office's service administration functions. The ideal candidate will have experience in a fast-paced environment and possess strong communication and interpersonal skills. Orona is committed to providing an inclusive work environment and values diversity in its workforce.

Key Responsibilities:

• Issue quotations to support incoming insurance reports and defective units.
• Create accurate quotations in accordance with company BMS.
• Achieve required order intake value and profitability through sufficient quote volume.
• Maintain regular contact with customers to ensure quotations are received and understood.
• Achieve repairs target set by the Regional Director.
• Manage and guide customer expectations regarding the company’s services.
• Support regional office service administration functions, including taking calls.

Key Skills:

• Demonstrable experience in a fast-paced environment.
• Experience in estimating and sales.
• Ability to build effective relationships with customers.
• Excellent communication, IT, and interpersonal skills.
• Strong personal time management and ability to meet operational deadlines.

Salary (Rate): undetermined

City: Glasgow

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other