Summary: The Senior UX & Service Designer role is a 13-month contract position focused on creating user-centered digital services for a public sector client. The candidate will integrate design thinking with back-end development expertise to ensure seamless user experiences and technical robustness. Collaboration with stakeholders and cross-functional teams is essential to align services with strategic goals and deliver impactful digital solutions. The position requires a balance of design, research, and technical skills to enhance service delivery in accordance with established standards.

Key Responsibilities:

• Lead UX, UI, and service design to ensure engaging user experiences.
• Conduct user research and translate insights into design solutions.
• Create wireframes, prototypes, and high-fidelity designs adhering to accessibility standards.
• Define and own end-to-end service design for smooth Front End and Back End interactions.
• Develop and maintain design systems for consistency across platforms.
• Collaborate with stakeholders and developers to align services with strategic goals.
• Develop and maintain Back End systems and APIs for user interactions.
• Work with technologies like Node.js and Python to build secure solutions.
• Implement automated workflows and CI/CD pipelines for deployment efficiency.
• Use data analytics to evaluate and refine services and improve user experience.
• Engage with cross-functional teams to design and implement services.
• Lead design critiques and knowledge-sharing sessions to enhance team capabilities.

Key Skills:

• Expertise in UX, UI, and service design.
• Strong background in Back End development (Node.js, Python).
• Experience with user research methodologies and data analytics.
• Proficiency in creating wireframes, prototypes, and high-fidelity designs.
• Knowledge of accessibility standards (WCAG 2.1).
• Ability to define and manage design systems.
• Experience with agile methodologies and cross-functional collaboration.
• Understanding of data security and API management best practices.

Salary (Rate): undetermined

City: Glasgow

Country: UK

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: Senior

Industry: IT