Summary: The Senior UX & Service Designer role is a 13-month contract position focused on user-centered design and backend development for a public sector client. The designer will be responsible for creating intuitive digital services that meet user needs while ensuring technical robustness and scalability. Collaboration with stakeholders and cross-functional teams is essential to align services with strategic goals and deliver impactful digital experiences. The position requires a balance of design thinking and hands-on development expertise.

Key Responsibilities:

• Lead UX, UI, and service design to ensure a seamless user experience.
• Conduct user research to translate insights into design solutions.
• Create wireframes, prototypes, and high-fidelity designs adhering to accessibility standards.
• Define and own end-to-end service design for frontend and backend integration.
• Develop and maintain design systems for consistency across platforms.
• Work with stakeholders and developers to align services with strategic goals.
• Develop and maintain backend systems and APIs for user interactions.
• Implement automated workflows and CI/CD pipelines for deployment.
• Use data analytics to evaluate and refine services.
• Collaborate with cross-functional teams to design and implement services.

Key Skills:

• Expertise in UX, UI, and service design.
• Experience with backend development (Node.js, Python, etc.).
• Strong understanding of user research methodologies.
• Proficiency in creating wireframes and prototypes.
• Knowledge of accessibility standards (WCAG 2.1).
• Experience with agile methodologies.
• Ability to analyze data and performance metrics.
• Strong collaboration and communication skills.

Salary (Rate): undetermined

City: Glasgow

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: Senior

Industry: IT