Senior Technical Architect - 12 months
Posted 1 week ago by Vertex I.T. Solutions Ltd
Negotiable
Undetermined
Undetermined
London, UK
Summary: The role of Senior Technical Architect involves leading a team focused on Contact Centre Transformation, requiring expertise in AWS services such as Lambda and Connect. The position also entails managing the Jira backlog and collaborating with Service Cloud Voice Developers. Candidates must possess hands-on coding experience and a strong background in AWS to support the transformation project over the next 12 months. This is a critical role aimed at enhancing the technical architecture of the contact centre operations.
Key Responsibilities:
- Lead a team of Tech Architects and Business Analysts for Contact Centre Transformation.
- Own and manage the Jira backlog.
- Collaborate with Service Cloud Voice Developers.
- Utilize AWS services including Amazon Lex, Lambda, and Connect.
- Provide hands-on coding support for the transformation project.
Key Skills:
- Expertise in AWS services (Lambda, Lex, Connect).
- Experience with Service Cloud Voice.
- Strong coding skills.
- Ability to manage Jira backlogs.
- Experience in Contact Centre Transformation projects.
Salary (Rate): £700 daily
City: London
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Info: AWS Lamba skill set - Contact Centre Transformation.
AZ are looking to land a team of Tech Arch/Business Analyst (to own the Jira backlog) and two Service Cloud Voice Developers who also have AWS experience
Amazon Lex
Amazon Lambda
Amazon Connect
We need hands on coders with experience of SVC and AWS to support a Contact Centre Transformation over the next 12 months