Senior Techical Specialist - Desktop
Posted 2 weeks ago by Jobserve
£45,084 Per year
Undetermined
Undetermined
Leicester, Leicestershire
Summary: Hays Recruitment is seeking a Senior Technical Specialist - Desktop for Leicestershire County Council on a 12-month fixed-term contract. The role involves leading desktop development, providing 3rd line support, and ensuring the stability and reliability of IT system services. The position requires strong Windows knowledge and experience in managing various technology stacks within the Desktop infrastructure. Mentoring technical staff and coordinating small teams for service delivery and improvements are also key responsibilities.
Key Responsibilities:
- Lead in developing desktop elements and providing 3rd line support.
- Own and be responsible for maintenance, support, development, and consultancy for specific technology stacks.
- Mentor and guide technical specialists and other technical staff.
- Coordinate small teams of technicians to deliver new services and service improvements.
- Manage the cyber elements of the ecosystem.
- Handle both BAU and project elements of the role.
- Ensure IT system services remain stable, reliable, and resilient.
- Occasional out of hours work for planned works or major incidents.
Key Skills:
- Desktop Management Administration (Corporate & Libraries).
- End Point Protection (EPP).
- Physical/Virtual Desktop Management including AVD & RDS.
- Microsoft Group Policy.
- System Monitoring & Management.
- Printing Management & Administration.
- Security & Feature Patch Management.
- Disaster Recovery.
- Windows Server Administration.
Salary (Rate): £45084 yearly
City: Leicester
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Your new company
Hays Recruitment have partnered with Leicestershire County Council in the search for a Senior Technical Specialist - Desktop. This is a 12-month FTC. As the SME in the team, you will own and be responsible for the provision of maintenance, support, development and consultancy for specific technology stacks within the Desktop infrastructure to ensure that IT system services remain stable, reliable and resilient in a cost-effective manner.
Mentoring and guiding technical specialists and other technical staff is key as part of the knowledge-sharing ethos within the team.
You will also be expected to co-ordinate small teams of technicians to deliver new services and service improvements.
Your new role
As the SME, you will lead in developing desktop elements and providing 3rd line support. You will have strong Windows knowledge and experience managing the cyber elements of the ecosystem. There is both BAU and a project element to the role. Tech stack knowledge will include Windows 11, Servers, Intune, Bitlocker, Azure virtual desktop, MFA and knowledge of supporting printers on an enterprise level.
There will be occasional out of hours requirements for planned works or major incidents, therefore you will need to be within an hour of the location and have your own transport.
Sponsorship is not available for this role.
What you'll need to succeed
- Desktop Management Administration (Corporate & Libraries)
- End Point Protection (EPP)
- Physical/Virtual Desktop Management inc. AVD & RDS
- Microsoft Group Policy
- System Monitoring & Management
- Printing Management & Administration
- Security & Feature Patch Management
- Disaster Recovery
- Windows Server Administration
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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