Senior Site IT Support
Posted 7 days ago by Saipem
Negotiable
Inside
Undetermined
Talacre, Wales, United Kingdom
Summary: The Senior Site IT Support role at Saipem involves managing and supporting the implementation of IT infrastructure for the ENI Liverpool Bay Project during its construction phase. The position requires overseeing the installation of IT equipment, troubleshooting software and hardware issues, and providing technical support to ensure new employees can access necessary IT tools. The role also includes coordinating helpdesk activities and maintaining security and functionality of the ICT environment.
Key Responsibilities:
- Follow and supervise the installation of IT equipment with vendors to make the domain network and servers available.
- Support the intervention of external providers for domain network installation and configuration of IT items (WI-FI AP, switches, printers).
- Identify software and hardware problems and run diagnostic programs or use test equipment to locate the source of problems.
- Maintain security and functionality through application of program temporary fixes.
- Perform application maintenance operations.
- Provide technical & infrastructure support for the ICT environment.
- Maintain password, user access, and change control procedures ensuring appropriate documentation has been completed and sign off attained.
- Handle and solve helpdesk tickets to ensure new joiners can access all IT tools.
- Supervise helpdesk activities once established.
Key Skills:
- Technical diploma or degree in computer engineering or similar.
- 4-6 years of experience in operations of network architecture, infrastructure operations, and application maintenance.
- Knowledge of networking installation and infrastructure maintenance.
Salary (Rate): undetermined
City: Talacre
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Saipem is a global leader in the engineering and construction of major projects for the energy and infrastructure sectors, both offshore and onshore. Saipem is “One Company” organized into business lines: Asset Based Services , Drilling , Energy Carriers , Offshore Wind , Sustainable Infrastructures , Robotics & Industrialized Solutions . Always oriented towards technological innovation, the company’s purpose is “ Engineering for a sustainable future ”. As such Saipem is committed to supporting its clients on the energy transition pathway towards Net Zero, with increasingly digital means, technologies and processes geared for environmental sustainability. Listed on the Milan Stock Exchange, it is present in more than 50 countries around the world and employs about 30,000 people of over 130 nationalities .
Purpose of the position : As Senior Site IT Support you will be part of our ENI Liverpool Bay Project (Decommissioning & Carbon Capture and Storage). You will join our team during the construction phase. As Level 2, you will manage and support the implementation of the IT infrastructure to be used by the employees who will come in the next months. After this phase you will manage the updates and coordinate the helpdesk activities.
How can you support us? Here below your responsibilities :
- Follow and supervise the installation of IT equipment with the vendors to make the domain network and servers available
- Support the intervention of external providers for the domain network installation and configuration of any other IT items (WI-FI AP, switches, printers…)
- Identify software and hardware problems and run diagnostic programs or use test equipment to locate source of problems
- Maintain security and functionality through application of program temporary fixes
- Perform application maintenance operations
- Provide technical & infrastructure support for the ICT environment
- Maintain the password, user access and change control procedures ensuring appropriate documentation has been completed and sign off attained
Additional Note For the first months, you will handle and solve helpdesk tickets to ensure the new joiners can access all the IT tools. Once a helpdesk is created you will supervise their activities.
What are we looking for?
Education : technical diploma or degree in computer engineering or similar
Experience : 4-6 years in operations of network architecture, infrastructure operations and application maintenance
Technical skills : Networking installation and infrastructure maintenance knowledge
What We Can Offer To You Contractor, Full-time, up to 5,5 days
IR35: inside
Our One Saipem Way soft skills model leverages on skills development, career growth, opportunities to innovate through complex challenges by promoting communication and collaboration to achieve common goals.
Location: Talacre
Start date: immediately
Please note: All applicants must reside in the UK and possess full, permanent UK right-to-work status, as Saipem is unable to offer sponsorships.
Additional Information We embrace diversity ! At Saipem, we believe that innovation thrives through diversity. Our culture is built on mutual respect, collaboration, inclusion and the belief that our differences drive our progress. Safety and Sustainability matter to us ! Operating in difficult and at times extreme situations, the focus is always on the health and safety of people and the preservation of the natural ecosystem.
Find out more on our career page here
PRIVACY POLICY All candidates’ personal data will be processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.