Senior Service Manager

Senior Service Manager

Posted 1 day ago by Harvey Nash

Negotiable
Undetermined
Onsite
Manchester, Greater Manchester

Summary: The Senior Service Manager (IT Asset Manager) role involves overseeing the life cycle management of IT assets within a well-known broadcasting organization in Manchester. This on-site contract position requires managing IT asset operations, ensuring compliance with organizational policies, and serving as the escalation point for IT issues. The role also includes responsibilities for IT spend approval and managing self-service solutions.

Key Responsibilities:

  • Accountable for auditing, managing, and tracking IT assets, including the setup of new hardware/software.
  • Responsible for communicating the organization's IT strategy and policy within the business unit.
  • Approve IT spend in the business unit.
  • Manage self-service solutions, including laptop loan lockers and IT vending units.
  • Act as the escalation point for unresolved IT problems and issues.
  • Ensure compliance with organizational policies and manage exceptions with appropriate authorizations.

Key Skills:

  • Experience in IT asset management.
  • Strong understanding of IT policies and compliance.
  • Excellent communication skills.
  • Ability to manage IT budgets and expenditures.
  • Problem-solving skills for IT issues.
  • Experience with self-service IT solutions.

Salary (Rate): undetermined

City: Manchester

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT