Senior Service Desk Analyst
Summary: The Senior Service Desk Analyst at BUUK Infrastructure plays a crucial role in supporting the company's vision of becoming a leading utility partner in the UK's transition to net zero. This position emphasizes a supportive work environment that fosters individual pride and contribution to the company's goals. The role is based in Bury St. Edmunds, Suffolk, UK.
Key Responsibilities:
- Provide technical support and assistance to users.
- Manage and resolve service desk tickets efficiently.
- Collaborate with IT teams to improve service delivery.
- Document and maintain knowledge base articles.
- Ensure customer satisfaction through effective communication.
Key Skills:
- Strong problem-solving skills.
- Excellent communication abilities.
- Experience with service desk software.
- Technical knowledge of IT systems and networks.
- Ability to work in a team-oriented environment.
Salary (Rate): £35,000 Annual
City: Bury St. Edmunds
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure click apply for full job details
Similar Jobs
Apologies, there are currently no similar jobs available.