Senior Service Designer (GDS)
Posted 1 day ago by Sanderson Recruitment Plc
£450 Per day
Inside
Fully Remote
London, UK
Summary: The Senior Service Designer will play a crucial role in a high-profile government programme focused on digital transformation. This contract position requires expertise in user-centred service design, particularly adhering to GDS standards. The role involves leading service design initiatives and collaborating with multidisciplinary teams in a fully remote setting. The ideal candidate will have a strong background in the public sector and experience in large-scale digital projects.
Key Responsibilities:
- Lead end-to-end service design across complex digital services
- Map and improve user journeys, ensuring services meet user needs
- Work collaboratively with multidisciplinary teams including product, research, and delivery
- Apply GDS standards, playbooks, and service assessments
- Facilitate workshops and stakeholder engagement sessions
- Produce service blueprints, artefacts, and design documentation
Key Skills:
- Proven experience as a Service Designer within government or public sector
- Strong knowledge of GDS principles and service standards
- Experience working on large-scale digital transformation programmes
- Excellent stakeholder management and communication skills
- Ability to work autonomously in a fully remote environment
Salary (Rate): £450 per day
City: London
Country: UK
Working Arrangements: Fully Remote
IR35 Status: Inside IR35
Seniority Level: Senior
Industry: IT
Detailed Description From Employer:
Senior Service Designer (GDS) - Contract
- Pay Rate: £450 per day (Inside Via Umbrella)
- Working arrangement: Fully Remote
- Duration: Contract until November (scope for extension)
- Urgent Requirement
We are currently looking for an experienced Senior Service Designer to join a high-profile government programme delivering digital transformation at scale.
This is an exciting opportunity to work on complex, user-centred services within a fast-paced environment, applying GDS (Government Digital Service) standards and principles.
Key Responsibilities
- Lead end-to-end service design across complex digital services
- Map and improve user journeys, ensuring services meet user needs
- Work collaboratively with multidisciplinary teams including product, research, and delivery
- Apply GDS standards, playbooks, and service assessments
- Facilitate workshops and stakeholder engagement sessions
- Produce service blueprints, artefacts, and design documentation
Essential Skills & Experience
- Proven experience as a Service Designer within government or public sector
- Strong knowledge of GDS principles and service standards
- Experience working on large-scale digital transformation programmes
- Excellent stakeholder management and communication skills
- Ability to work autonomously in a fully remote environment
Reasonable Adjustments:
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