Staffworx are hiring for an experienced Service Design Consultant working with leading enterprise client on latest enterprise software platform.

Senior Service Designer / Consultant

Leading technology company looking for experienced Senior Service Designer ideally with expertise in Cloud platform, SaaS, software security or IDM.

You will

• Be an experienced Service Designer with excellent working knowledge of service design practices, understanding user needs and designing services that meet them


• Be able to collaborate with multi-disciplinary teams to understand user behaviour, feedback, and co-design solutions to meet those needs


• Lead/facilitate workshops with stakeholders from multiple business areas to drive actionable outcomes


• Create high quality service design deliverables, including experience and journey maps and service blueprints


• Be adept at educating and influencing persuasively when communicating with stakeholders and senior leadership


• Demonstrate experience of working in a large scale hi-tec organisation


• Collaborate with cross-functional teams to gather requirements, understand business needs, and translate them into effective service designs.


• Conduct research and analysis to identify industry trends, best practices, and emerging technologies


• Create detailed service blueprints to visualise and communicate the service design concepts.


• Be able to collaborate with multi-disciplinary teams


• Lead/facilitate workshops to drive actionable outcomes


• Collaborate with system architects, engineers, and developers to ensure the successful implementation of service designs.


• Ensure compliance with security standards and regulations and implement appropriate security measures in service designs.


• Continuously monitor and evaluate the performance of services, identify areas for improvement and propose design enhancements or optimizations.


• Provide guidance and support to other team members, sharing knowledge and best practices.


• Contribute to the development and maintenance of service design documentation, templates, and standards.

If you are a motivated and talented Service Designer we would love to hear from you for this and other forthcoming roles.

Hybrid role, ideally 1-2 days week in office.

If you re interested in this opportunity, please email your latest CV with availability and day rate for outside IR35 contracts for review.

This advert was posted by Staffworx Limited a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.

Staffworx operate a referral scheme of 500 or new iPad for each successfully referred candidate, if you know of someone suitable please forward for consideration

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