Senior Service Designer – £525-550 per day, Outside IR35 – 1 day in London office per month
Posted Today by Unify Talent - IT, Digital & Tech Recruitment
£550 Per day
Outside
Hybrid
London, England, United Kingdom
Summary: The Senior Service Designer role is a contract position focused on defining service ownership and governance structures within a public sector context. The designer will be responsible for creating comprehensive service design maps and establishing governance frameworks while leading stakeholder engagement. The position requires extensive experience in service design, particularly in complex, multistakeholder environments. The role is based in London with a requirement for one day in the office per month and offers a competitive daily rate.
Key Responsibilities:
- Defining service ownership and governance structures
- Producing a comprehensive Service Design Map
- Designing the organisational structure, including multidisciplinary team composition and role definitions
- Establishing governance frameworks, operating routines and BAU processes
- Creating detailed documentation and final handover materials (service ownership pack)
- Leading stakeholder engagement and facilitating workshops to ensure alignment and sign-off
- Ensuring all outputs are robust, implementable and embedded within the organisation
- Supporting the transition from programme delivery into BAU service operations
Key Skills:
- Strong senior-level Service Design experience in complex, multistakeholder environments
- Proven ability to design and embed Target Operating Models and organisational structures
- Deep expertise in end-to-end service mapping and operational design
- Experience designing governance frameworks, decision-making structures, and operating routines
- Strong organisational design capability (roles, responsibilities, decision rights, MDT structures)
- Excellent stakeholder engagement and workshop facilitation skills across senior business, technology and partner stakeholders
- Experience supporting transition from programme delivery into BAU operations
- Strong understanding of governance, compliance, and service operations
Salary (Rate): £550 daily
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: Senior
Industry: Other
Senior Service Designer Initial 4 Month contract £525-550 per day, Outside IR35 1 day in London office per month ASAP start NO SC Clearance for this requiremnet, however we need extensive Gov / Public Sector experience.
The Senior Service Designer Will Be Responsible For
- Defining service ownership and governance structures
- Producing a comprehensive Service Design Map
- Designing the organisational structure, including multidisciplinary team composition and role definitions
- Establishing governance frameworks, operating routines and BAU processes
- Creating detailed documentation and final handover materials (service ownership pack)
- Leading stakeholder engagement and facilitating workshops to ensure alignment and sign-off
- Ensuring all outputs are robust, implementable and embedded within the organisation
- Supporting the transition from programme delivery into BAU service operations
We Need a Senior SD With Strong senior-level Service Design experience in complex, multistakeholder environments. Proven ability to design and embed Target Operating Models and organisational structures. Deep expertise in end-to-end service mapping and operational design. Experience designing governance frameworks, decision-making structures, and operating routines. Strong organisational design capability (roles, responsibilities, decision rights, MDT structures). Excellent stakeholder engagement and workshop facilitation skills across senior business, technology and partner stakeholders. Experience supporting transition from programme delivery into BAU operations. Strong understanding of governance, compliance, and service operations.
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