Senior Salesforce CRM Business Analyst
Posted 2 weeks ago by YunoJuno
Negotiable
Undetermined
Undetermined
EMEA
Summary: The Senior Salesforce CRM Business Analyst plays a crucial role in optimizing and enhancing CRM systems to align with business needs. This position serves as a liaison between business stakeholders and technical teams, focusing on requirements gathering, process analysis, and the delivery of effective CRM solutions.
Key Responsibilities:
- Gather and document business requirements
- Translate needs into functional specifications
- Support CRM system enhancements and releases
- Collaborate with stakeholders and IT teams
- Perform testing and validation of solutions
Key Skills:
- Strong CRM knowledge (e.g., Salesforce, Dynamics, etc.)
- Business analysis and requirements gathering
- Stakeholder communication and coordination
- Analytical thinking and problem-solving
- Experience with Agile or project delivery frameworks
Salary (Rate): undetermined
City: undetermined
Country: undetermined
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
The CRM Business Analyst supports the optimization and enhancement of CRM systems to meet business needs. The role bridges business stakeholders and technical teams by gathering requirements, analyzing processes, and ensuring effective CRM solutions delivery.
Key Responsibilities:
- Gather and document business requirements
- Translate needs into functional specifications
- Support CRM system enhancements and releases
- Collaborate with stakeholders and IT teams
- Perform testing and validation of solutions
Required Skills & Competencies:
- Strong CRM knowledge (e.g., Salesforce, Dynamics, etc.)
- Business analysis and requirements gathering
- Stakeholder communication and coordination
- Analytical thinking and problem-solving
- Experience with Agile or project delivery frameworks