Senior Salesforce Administrator
Posted 3 days ago by MRJ Recruitment on Linkedin
Negotiable
Undetermined
Hybrid
Manchester, England, United Kingdom
Summary: The Senior Salesforce Administrator role in Manchester involves leading the Salesforce platform's excellence and best practices within a growing digital team. The position requires hands-on management of the Salesforce environment, collaboration with Product Managers, and mentoring fellow admins. The successful candidate will drive system improvements and contribute to the CRM roadmap while ensuring smooth platform operations. This hybrid role allows for two days a week on-site work.
Key Responsibilities:
- Partnering with Product Managers and BAs to create effective CRM solutions.
- Leading discussions as Chair of the Salesforce Architectural Design Authority.
- Managing users, building reports and dashboards, and automating processes.
- Supporting and mentoring fellow Salesforce Admins.
- Identifying system improvements and contributing to feature planning.
- Documenting configurations and user guidance for team clarity.
- Defining and owning the Salesforce Reference Architecture.
- Hands-on configuration of flows, reports, custom fields/objects, and validation rules.
- Delivering BAU support and resolving user tickets efficiently.
- Collaborating across departments to align priorities and ensure timely delivery.
Key Skills:
- Solid hands-on experience with Salesforce, particularly Sales & Service Cloud.
- Salesforce Admin certification (essential).
- Service Cloud certification is a bonus.
- Experience with Pardot, Marketing Cloud, or similar tools is advantageous.
- Confidence with Salesforce Lightning and scalable CRM solutions design.
- Strong communication and organizational skills.
- Familiarity with Agile/Scrum environments.
Salary (Rate): undetermined
City: Manchester
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT