Summary
An exciting opportunity has arisen for a detail-driven and highly organised professional to join a dynamic UK Collections team. This role is ideal for someone with strong reconciliation and credit control experience who is looking to further develop their career within a collaborative and supportive environment, with access to training and professional development opportunities.
Accountabilities for the role:
- Manage a portfolio of broker accounts to maximise collections performance
- Maintain accurate and well-controlled accounts receivable ledgers
- Take ownership of allocated accounts, ensuring records, commentary, and actions are consistently updated
- Proactively resolve queries and discrepancies to minimise overdue balances
- Handle and investigate differences across premiums, commissions, and tax positions
- Support bad debt review processes to improve ledger accuracy
- Monitor daily account activity and escalate issues where required
- Collaborate with internal teams and third-party providers to ensure effective cash allocation and query resolution
- Apply strong financial controls across cash processing and transaction validation
- Contribute to continuous improvement initiatives and participate in escalation forums
Experience & Qualifications Required:
- Proven experience in credit control and accounts receivable
- Strong reconciliation experience involving large and complex data sets
- Advanced Excel skills, including Pivot Tables
- Excellent analytical ability and attention to detail
- Strong communication skills with the ability to engage stakeholders at all levels
- Ability to work under pressure and meet tight deadlines
- Insurance sector experience is advantageous but not essential