What you'll be doing:
- Leading ServiceNow delivery across ITSM, ITOM, EAM, FSM and CSM
- Driving integration with enterprise systems, tools and data
- Bringing technology and business change together to deliver lasting adoption
- Leading multidisciplinary teams, suppliers and stakeholders
- Keeping delivery on track across scope, cost, resources, risks and dependencies
- Making sure new capabilities are ready for launch, support and business adoption
- Managing senior stakeholders and providing clear, confident reporting to programme leadership
- Identifying and resolving issues quickly, keeping momentum and minimising disruption
- Supporting wider digital transformation and continuous improvement
Essential Skills:
- A recognised project management qualification: PRINCE2 Practitioner, APMP, ISEB or equivalent
- Strong experience delivering complex technology, transformation or implementation projects with ServiceNow specifically. If you have not delivered ServiceNow related projects, you will not be considered.
- Excellent planning, project controls and project governance skills, including MS Project or equivalent
- Proven experience managing resources, costs, risks and dependencies
- Strong stakeholder management skills, including third party suppliers and subcontractors. Able to influence senior leadership.
- Experience coordinating multiple teams and competing priorities
- This is an SC Cleared role, whilst not essential it would be beneficial to speed up onboarding
- Previous experience of Project Management within government