Senior Project Manager

Job title: Senior Project Manager (12 month FTC)

Office location: Hammersmith

Hybrid (3 days in office)

We are looking for a Project Manager who will be responsible for delivering impactful results through expertise in IT systems and Telco networks. This position is crucial for managing the end-to-end delivery of Technology & Innovation projects and initiatives aligned with divisional and company objectives. The role requires a strong understanding of the technology landscape, along with curiosity and insight to develop realistic, achievable plans and a thorough grasp of project risks, issues, and dependencies. You will be expected to bring leadership, structure, and discipline, delivering business value at a suitable pace—even in unstructured environments—by maintaining focus on the right tasks and driving execution. Strong skills in managing multiple priorities and communicating effectively with stakeholders, including the Executive Leadership Team, are essential. Influencing and negotiation abilities are also important for securing agreement on delivery plans amid limited resources and competing priorities. Beyond core project management responsibilities, the role includes identifying opportunities to improve processes and ways of working, fostering collaboration within the team, and potentially coaching or mentoring other team members.

What will you be doing?

• Managing project delivery to agreed time, cost, scope and quality criteria
• Planning, forecasting, managing and proactively monitoring key projects progress.
• Managing dependencies, risks and issues, driving pragmatic ‘fit for purpose' solutions and initiating appropriate action to support project success.
• Managing communications with all stakeholders.
• Reporting the progress at regular intervals and generation of ad hoc reports as required.
• Creating overall plans for the delivery of the projects.
• Managing decisions, supported by well constructed options analysis and relevant data

What we are looking for?

• Degree or equivalent experience
• Project/Programme management accreditation
• A strong project delivery background, preferably in the telecoms, utilities or IT sectors.
• Strong experience in governing projects and tracking progress
• Strong experience in managing change via clear change management principles
• Experience in collaboration platforms for project delivery - e.g., Jira, Clarizen
• Demonstrable experience gained leading projects by developing and maintaining project plans, managing project scope, budget, and resources, and managing project risks and issues effectively.

Why work for us?

We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done! Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

Going beyond the expected

Whatever we're doing – whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:

• We work smarter, together
• We stay focused
• We strive for excellence

Some of our key Benefits

• Competitive salary
• Global Remote working for up to 2 week per year for those who are able to work remotely
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
• Private medical Insurance provided by AXA health
• Life assurance giving you cover of 4 times your base salary
• Partnership with the Kings Trust
• Our pension scheme matches your contributions up to 4%
• Retail offers — discounts from hundreds of recognisable brands
• Free Hyperoptic broadband if you live in a Hyperoptic area
• Enhanced pay for new parents

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

You apply

We carefully review your application

We'll get back to you — even if it's a no (for now)