Senior Programme and Delivery Manager

Why this role matters

The Programme Manager will lead a complex, cross-team initiative overseeing the on-boarding and implementation of a new system.

This role is critical in ensuring a smooth transition from the Legacy system, while driving adoption of new tools and ways of working.

Project Delivery & Planning

• Lead end-to-end project/programme management
• Define and manage the project plan, milestones, risks, and dependencies
• Coordinate across Product, UX, Design, Engineering, Marketing, Content, and vendors
• Provide clear governance, reporting, and stakeholder updates

Commercial Control & Supplier Management

• Own day-to-day commercial oversight of the programme, including budget tracking and cost management
• Ensure clear linkage between spend and deliverables, with no uncontrolled scope expansion
• Manage third-party vendors against agreed scope, milestones, and commercial terms
• Identify and escalate commercial risks early, including delays, cost overruns, or misalignment to outcomes
• Work closely with procurement and finance to ensure appropriate governance, approvals, and value realisation

Implementation & Roll-out

• Oversee phased roll-out across teams and regions
• Ensure readiness across content migration, integrations, and processes
• Coordinate testing and go-live activities to minimise disruption

Ways of Working & Alignment

• Define clear roles and processes for content and localization workflows
• Enable collaboration across Digital Product and Marketing teams
• Manage cross-team dependencies and drive alignment

Communication & Stakeholder Management

• Act as the central coordination point across teams
• Deliver clear, concise updates tailored to different audiences
• Build strong relationships to drive engagement and momentum

What you'll bring to the team

• Strong project management experience in complex digital implementations
• Demonstrated ability to manage budgets, suppliers, and commercial outcomes alongside delivery
• Proven change management and stakeholder engagement skills
• Excellent communication and ability to simplify complexity
• Comfortable working in fast-paced, evolving environments
• Collaborative, pragmatic, and delivery-focused