Senior Program Manager Marketplace

Senior Program Manager - Marketplace (Freelance)

About the Role
The role is Senior Program Manager within the Marketplace department of our client. It is a manager role, with global geographical responsibility.

Role Description
We are urgently seeking a highly experienced Senior Program Manager with people management experience for a 6-month Maternity cover contract starting ASAP.

In this strategic role, you will:

• Oversee the Marketplace program portfolio, Accelerate AI and Regulatory Programs
• Directly line-manage a high-performing team of 7-9 Program and Project Managers
• Align cross-departmental initiatives and establish lean delivery governance
• Act as the Business Operations Coordinator for Programs
• Ensure delivery metrics are integrated into broader organisational rhythms
• Be accountable and partially responsible for new and improved ways of working for the Marketplace Program Management Office

Tasks & Responsibilities

People & Team Leadership
Directly manage, coach and develop a team of 7 Program and Project Managers
Own performance, craft development and team well-being
Foster a culture of high performance and continuous learning

Program Portfolio Oversight, Delivery and Ways of Working
Lead the successful delivery and senior oversight of strategic cross-department programs, including Connected Trip, Accelerate AI and regulatory work
Ensure sponsors have a clear, decision-ready view at all times
Align stakeholders and manage program intake and ongoing risk

Thought Leadership, Program Excellence and Other Tasks
Drive the design, standardisation and execution of the PMO office using industry best practice
Work with business operations to ensure program inputs, data and delivery metrics are integrated into broader business operations and planning cycles

Candidate Profile

Program Management
10+ years of experience managing complex programs end-to-end in a tech and product environment
Experience working with a wide range of methodologies, especially agile and lean
Strong experience managing dependencies
Comfortable designing PMO ways of working from scratch
Focused on tracking measurable impact through relevant metrics
Experience with Jira, Miro and Google Workspace is preferred

Stakeholder Management
High organisational savviness with a wide and diverse network
Comfortable influencing senior leadership up to SVP level
Trusted and credible with senior stakeholders

Personal Skills
Excellent problem solver who operates well in ambiguity
Brings mature business judgement and a data-driven mindset
Proactive and constructive approach
Able to think strategically while staying close to execution
Creates clarity on scope and accountability
Breaks deadlocks, builds alignment and engagement, and drives results

Tools / Artificial Intelligence
Comfortable working with AI tools to solve complex problems and improve productivity
Knowledge of Jira, OBoard, Google Suite and AI tools like Glean, Gemini and Claude

Practicalities:

Please note this role is only open to freelancers (registered ZZP) and only eligeble for candidates in the Netherlands. This is a temporary role and no relocation or remote work is possible.
Start: ASAP
40 hours per week

Let op: vacaturefraude

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Important: job fraud

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