Senior Procurement Manager
Posted 2 days ago by Insight Global
£65 Per hour
Undetermined
Hybrid
London Area, United Kingdom
Summary: This hybrid role for a Senior Procurement Manager is based in Osterley, West London, requiring onsite presence three days a week. The position involves establishing strategic direction for outsourced contact centre providers in the UK and Ireland, focusing on cross-functional partnerships and optimal supplier management. The role demands strong negotiation skills and the ability to drive cost efficiencies while managing stakeholder relationships effectively.
Key Responsibilities:
- Lead the delivery of large, complex agreements within the UK&I CSG/Contact Centre landscape.
- Create ideas to leverage partners for efficiency and cost reductions.
- Manage the source to contract process for services.
- Negotiate with new and incumbent vendors.
- Analyse 3rd party spend, identify savings opportunities, and develop sourcing strategies.
- Support stakeholder management and supplier relationship management development.
- Develop and manage strategic supplier ecosystems for optimal partnerships.
- Mitigate risks associated with market trends.
- Deliver savings targets and cost transformation programs across all spend categories.
- Build and maintain stakeholder relationships for alignment between procurement and business planning.
Key Skills:
- 5+ years of relevant experience in a Procurement related role.
- Experience in the Business Process Outsourcing (BPO) market.
- Contract negotiation experience.
- Vendor management experience.
- Ability to interface and influence across categories and companies.
- Strong stakeholder management skills.
- Proficiency in Microsoft Office.
Salary (Rate): £65.00/hr
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: Senior
Industry: Other
This role is a hybrid position based in Osterley, West London. You will be expected to be onsite 3 days per week. Insight Global are looking for Senior Procurement Manager to join one of their premium clients in the Media and Broadcasting space. It will be your responsibility to establish and drive the strategic direction for all outsourced contact centre providers across the UK and Ireland region. The role will involve cross-functional partnerships across Europe, leveraging the client's global scale to drive optimal commercials, supplier partnerships, innovation, and establish deals that meet the long-term business strategy.
Day to Day
- Lead the delivery of large, complex agreements that form part of the UK&I CSG/Contact Centre landscape
- Create your own ideas on how the organisation can best leverage their partners to become more efficient and drive cost reductions
- Manage source to contract process for services in this area
- Lead on negotiations with new and incumbent vendors
- Analyse 3rd party spend of unaddressed areas, identify saving opportunities, and develop sourcing strategies to address
- Support development and implementation of structured stakeholder management and supplier relationship management (e.g., balanced scorecards, review mechanism)
- Develop and manage an ecosystem of strategic suppliers to achieve optimal partnerships to drive and deliver tangible results
- Mitigate risks associated with the current market and trends
- Deliver defined savings targets and cost transformation programs across all spend categories under management
- Build, maintain, and influence stakeholder relationships to ensure clear alignment between procurement and wider business planning
Must Haves
- 5+ years of relevant experience in a Procurement related role
- Experience working end-to-end in the Business Process Outsourcing (BPO) outsourced offshore service market place, from identification of suppliers to closing deals
- Experience negotiating contracts
- Experience managing vendors
- The ability to interface and influence across categories and companies
- Strong stakeholder management across Procurement and business functions
- Proficiency in Microsoft Office