Senior Pharmacy Technician - Patient Services

Job Overview This post is fixed term / secondment until August 2027 due to maternity cover. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. We have an exciting opportunity for an enthusiastic, motivated and ambitious Pharmacy Technician to join our dynamic clinical team at the Pharmacy, Ysbyty Glan Clwyd, Bodelwyddan. The postholder will have excellent communication and interpersonal skills. They must be keen to learn and develop themselves and will be provided with opportunities to improve their skills and knowledge. We are looking for a compassionate leader to support staff to develop individually, in line with departmental goals. As part of the senior pharmacy management team, you will have line management responsibilities and assist with supply workflow, meeting Key Performance Indicators (KPIs).

Main duties of the job The successful candidate will play a vital role in shaping the supply pharmacy service through involvement with policy making, working with the multidisciplinary team and by developing the dispensary pharmacy workforce. They will be responsible for the co-ordination of dispensary-based pharmacy technicians and assistants to ensure we provide a safe and effective patient-centred pharmacy service. The post holder will play an essential role in continuing to implement improvements and efficiencies following the recent implementation of Electronic Prescribing Medicines and Administration (ePMA) system in BCUHB Central in 2026. This is an exciting time to get involved, so if you have a passion for improvement and a dedication to providing excellent patient care, this is the role for you! The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification Experience Essential criteria A substantial level of post qualification experience in pharmacy services. Experience of managing pharmacy team(s) Desirable criteria Experience in a broad range of pharmacy services. Qualifications And/or Knowledge Essential criteria Registered pharmacy technician with the General Pharmaceutical Council. NVQ level 3 Diploma in Pharmacy Services Skills or equivalent. Desirable criteria WCPPE Accredited Checking Pharmacy Technician Qualification WCPPE National Accredited Medicines Management Qualification ILM/Management qualification Aptitude And Abilities Essential criteria Good time management skills Dispensing skills. Patient counselling skills. Good verbal and written communication. Teaching, training and mentoring skills. Able to prioritise and delegate Desirable criteria Experience of interviewing. Knowledge Essential Criteria Comprehensive knowledge of pharmacy services for specialist area to degree level or equivalent. Knowledge of budget control. Desirable criteria Knowledge of health service developments that will impact on area of responsibility Values Essential Criteria Team player Ability to use initiative. Aware of own limits. Motivates self and others. Patient/Service focused. Commitment to lifelong learning and revalidation Other Essential criteria Ability to travel between places of work in a timely manner. Participate in the provision of extended hours, weekend and public holiday Pharmacy services Flexible approach to work Willingness to work in a bilingual area Desirable criteria Ability to speak Welsh or a willingness to achieve an appropriate level of oral competence within an agreed timescale