Senior Operational Comms Engineer

Responsibilities

• Lead the support, monitoring, maintenance, and development of the organisations operational communications systems using ITIL best practices.
• Manage incidents, service requests, changes, problems, capacity management, and lifecycle management of communications infrastructure.
• Provide technical leadership, guidance, and mentoring to engineers and direct reports.
• Undertake line management duties including workload allocation, performance management, leave management, and staff development.
• Lead documentation, disaster recovery, business continuity, innovation, and procurement activities.
• Deliver third-line support for critical systems.

Essential Skills

• HND in Digital Technology, Electronic Engineering, or related discipline.
• Extensive technical knowledge and experience supporting operational communications technologies and control systems.
• Ability and willingness to learn new technologies.
• Experience providing technical leadership and support to junior colleagues.
• Strong leadership and people management skills.
• Effective communication and interpersonal skills.
• Resilience under pressure.
• Problem-solving and decision-making ability.
• Commitment to diversity, integrity, continuous improvement, and excellence.
• Ability to plan, prioritise, and implement work effectively.

Desirable Skills

• Degree-level qualification or equivalent experience.
• ITIL v4 Foundation (or higher).