Key Responsibilities
- Provide day-to-day support for enterprise network infrastructure.
- Manage and maintain Cisco-based networking environments, including routing, switching, and SDA technologies.
- Administer and support Cisco ACI and Cisco ISE platforms.
- Configure and support wireless networks using Cisco and Meraki solutions.
- Implement and maintain firewall and security policies across Cisco ASA and Palo Alto environments.
- Support VPN technologies and secure network connectivity.
- Perform network troubleshooting, incident resolution, and root cause analysis.
- Deliver infrastructure maintenance, patching, compliance activities, and network upgrades.
- Support load balancing technologies including F5, Citrix, and NetScaler.
- Execute network change activities and implement new business requirements.
- Produce technical documentation, reports, and stakeholder communications.
- Contribute to service improvement and optimisation initiatives.
Essential Skills & Experience
- Strong experience supporting enterprise LAN and WAN environments.
- Hands-on expertise with Cisco ISE, Cisco routing and switching, and Cisco ACI.
- Experience managing and troubleshooting firewall technologies, including Cisco ASA and Palo Alto.
- Strong understanding of network security principles and policy implementation.
- Experience supporting wireless technologies, including Cisco and Meraki.
- Knowledge of VPN technologies and secure remote connectivity.
- Proven experience in incident, problem, and change management.
- Strong troubleshooting and diagnostic skills within complex network environments.
- CCNP certification (minimum requirement).
- Excellent communication and stakeholder management skills.
- Must hold British nationality only.
Desirable Skills
- Experience with Software Defined Access (SDA).
- Exposure to load balancing technologies such as F5, Citrix ADC, or NetScaler.
- Experience working in highly regulated or security-conscious environments.
- Knowledge of compliance frameworks and network security testing.