Senior National Account Manager - Ocado

Senior National Account Manager - Ocado

Posted 1 day ago by Nestlé

Negotiable
Fixed-Term
Hybrid
Crawley, England, United Kingdom

Summary: The Senior National Account Manager for Ocado at Nestlé Purina Pet Care is a 12-month fixed-term contract role based in Gatwick, focusing on managing customer relationships and driving profitable growth. The position involves developing and executing joint business plans, overseeing P&L management, and collaborating with cross-functional teams to optimize performance. Candidates should possess strong sales experience, particularly in FMCG and e-Commerce, and demonstrate leadership and strategic thinking skills. The role offers hybrid working arrangements and a range of attractive benefits.

Key Responsibilities:

  • Develop and lead the negotiation of annual Customer Business Plans aligned with internal and external strategies & KPI.
  • Analyze data sets (EPOS, Nielson, CIM, SRM) to build commercial plans optimizing KPI delivery.
  • Execute Customer Plans accurately and timely, ensuring excellent communication and documentation.
  • Lead Customer Contact Strategy and build relationships cross-functionally.
  • Accountable for indirect leadership of Category and Marketing teams for best-in-class strategies & activation.
  • Facilitate effective selling stories, in-store activation, and promotional performance.
  • Collaborate with category team for successful strategic NPD delivery.
  • Develop promotional plans including revenue, trade spend, and activation details.
  • Participate in internal planning processes (weekly, monthly, quarterly) and utilize data sets for performance guidance.

Key Skills:

  • Extensive sales or commercial experience within FMCG categories.
  • Passion for e-Commerce and strategic thinking.
  • Strong commercial awareness and excellent numeracy skills.
  • Proven customer leadership and P&L management experience.
  • Agile thinking and inspirational leadership capabilities.
  • Category management knowledge and experience managing large trade spend budgets.
  • Strong negotiating skills and ability to manage complexity.
  • Proactive, entrepreneurial, and innovative mindset.
  • Results-focused with a drive for success; pet experience is ideal.

Salary (Rate): undetermined

City: Gatwick

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: fixed-term

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Nestlé Purina Pet Care Senior National Account Manager Ocado – 12 month fixed term contract

Location: Gatwick - Hybrid working: approx. 2 -3 days per week in our office

Attractive Salary

Some Of Our Other Fantastic Benefits

  • Car allowance
  • Potential, discretionary annual bonus
  • Generous pension scheme
  • 12 flexible days on top of 25-day holiday entitlement
  • 2 paid volunteering days
  • A focus on personal development and growth

Although this is a full-time temporary opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.

Position Summary

At Nestlé Purina, we’re on a mission to enrich the lives of pets, the people who love them, and the planet we share. Join us, and you’ll discover a world where your skills, knowledge, and passion can flourish. As part of our supportive and dynamic environment, you’ll be encouraged to challenge norms, experiment with new ideas, and drive meaningful change. At Purina, you’re not just part of a team; you’re part of a movement to create a better world for pets and people alike.

We have a fantastic opportunity based at our Gatwick site, to join our Purina Sales team as Senior National Account Manager on Ocado on a 12 month secondment fixed term contract. This really is an exciting and challenging opportunity, which will see you demonstrate your leadership skills and the delivery of a profitable share winning plan by creating, selling and executing joint business plans with our customer, Ocado.

Your impact

As Senior National Account Manager, you will have responsibility for the full management and accountability of the customer/category/format P&L, including Sales Revenue, Trade Spend, Promotional ROI, Market Share and Profit targets. You will work closely with experienced colleagues within the Customer Business Team and the Category Development Team to deliver growth and market share.

Key responsibilities will include:

  • Develop and lead the negotiation of the annual Customer Business Plans which deliver against internal and external strategies & KPI
  • Analysing of data sets (EPOS, Nielson, CIM, SRM) to build commercial plans which optimise KPI delivery
  • The timely and accurate execution of Customer Plans, providing excellent communication to Customers, completing all required internal and external documentation and alignment to ensure perfect execution of customer plans
  • Lead Customer Contact Strategy and build powerful relationships cross functionally at appropriate levels
  • Accountable for the indirect leadership of Category and Marketing teams to facilitate best in class category strategies & activation.
  • Use well developed skills to facilitate best in class selling stories, in-store activation and promotional performance
  • Work with category team to ensure successful delivery of strategic NPD in agreed distribution
  • Deploy customer, shopper and category insight to identify optimum portfolio mix for the customer and shopper.
  • Lead cross functional teams to deliver portfolio range for customer.
  • Own and develop promotional plan to include revenue, trade spend & promotion activation details including, timing, mechanics & estimated amount sold on deal (uplift &/or total)
  • The timely participation and input into all relevant internal planning processes (weekly, monthly and quarterly) / MBP.
  • Utilise multiple data sets to create guidance to build understanding of external performance dynamics

Your ingredients for success

To be successful, you’ll already have a fantastic breadth of sales or commercial experience within FMCG categories. Being able to demonstrate experience and your passion for e-Commerce is an advantage. A strategic thinker with strong commercial awareness and excellent numeracy skills, you’ll be able to communicate persuasively and credibly to multiple stakeholders internally as well to customers externally. You will need to demonstrate a proactive, entrepreneurial and innovative mind-set.

We’re looking for an experienced Sales professional with the following skills and experience:

  • Customer leadership/P&L experience
  • Demonstrate agile thinking and inspirational leadership as we shape our plans to win in this dynamic marketplace
  • Category management knowledge
  • Previous management of a large trade spend budget is critical
  • Negotiating skills and experience of managing complexity and ambiguity
  • Naturally curious, crucial that you be able to take the initiative when faced with any obstacle
  • Ability to manage and lead structured negotiations is essential
  • Results focused & highly drive
  • Pet experience ideal

What You Need To Know

Advert posting date: 15/05/2026

Advert closing date: 29/05/2026

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process. We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.

To find out more about Nestle’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace

To find out more about your recruitment journey with Nestle: Recruitment Journey | Nestlé UK & Ireland