Senior Microsoft Dynamics Engineer

Summary: The Senior Microsoft Dynamics Engineer at FDM will lead the implementation of a CRM capability using Microsoft Dynamics for a public sector client. This hybrid role, based in London, involves designing, developing, and maintaining a robust CRM platform. The successful candidate will collaborate with various teams to ensure the platform meets the client's needs and adheres to architectural guidelines. This position offers opportunities for career development and upskilling within a global consultancy environment.

Key Responsibilities:

• Develop a detailed architecture for a CRM platform capable of hosting multiple instances of varying sizes and complexities.
• Ensure a workable data model for the implementation, adhering to guidelines set by the Client’s CTO Architecture team and in collaboration with the MBTP CRM team.
• Document potential future integrations with client’s systems, such as the ERP.
• Provide detailed specifications for any customisations to Microsoft Dynamics to function as a CRM platform, including workflows and plugins.
• Provide specifications for and configure environments as required.
• Collaborate with the QAT team to test the platform, including creating test plans, test cases, and criteria for external testing.
• Maintain a log of identified bugs/issues with their status and resolution.
• Develop the platform based on prioritised feedback and requirements, making necessary changes to enhance the platform.
• Create a comprehensive plan to deploy the platform to all required environments, including a deployment and rollback plan.

Key Skills:

• Proven experience in implementing and managing Microsoft Dynamics CRM solutions.
• Strong understanding of CRM platform solution design and architecture.
• Experience with data modelling and integration planning.
• Proficiency in customising Microsoft Dynamics, including workflows and plugins.
• Familiarity with environment configuration and deployment planning.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and ability to work collaboratively with cross-functional teams.
• Must be eligible for SC Clearance.

Salary (Rate): £80,000.00

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: Senior

Industry: IT