Key Responsibilities
- Lead training and capability initiatives for international field sales teams.
- Design and deliver launch training plans for new products and indications launches.
- Develop high-quality training materials, including learner content, workshops, and digital learning tools.
- Build programs that strengthen field sales team capabilities in product knowledge, disease state expertise, customer engagement, and selling skills.
- Partner with Commercial, Marketing, Medical, Market Access, HR, and Compliance to ensure training is accurate, effective, and launch ready.
- Adapt training content for international markets while maintaining strategic consistency.
- Deliver training through live, virtual, and blended learning approaches.
- Measure training effectiveness and continuously improve programs based on feedback and business needs.
- Support managers and field leaders with tools and resources that reinforce learning and enable sustained performance in the field.
- Ensure all training materials and delivery approaches comply with applicable legal, regulatory, and company requirements.
Required Experience
- Bachelor’s degree in a relevant field.
- Significant experience in commercial training, sales training, or capability development within biotech, pharmaceutical, or healthcare environments.
- Experience supporting field sales teams in specialty and/or rare disease markets.
- Proven experience developing and delivering launch training and field-facing learning materials, (launch readiness and launch training development).
- Strong understanding of specialty selling models and complex customer environments.
- Experience working across international markets and cross-functional, matrixed organizations.
- Excellent facilitation, communication, and stakeholder management skills.
- Strong project management and organizational skills.
- Curriculum design and facilitation.
- Learning management systems and e-learning tools.
- Training analytics and effectiveness measurement.
- Microsoft PowerPoint, Excel, Word, and related business tools.
Preferred Qualifications
- Advanced degree in a related field.
- Direct experience supporting field sales teams for specialty and/or rare disease product launches.
- Experience in international or global commercial organizations.
- Knowledge of adult learning principles, instructional design, and training effectiveness measurement.
- Experience with train-the-trainer approaches and digital learning tools.