Senior Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Market Foundation team is a core part of the Enterprise Acquisition Products and Platforms team within Enterprise Digital. We are responsible for building world-class digital onboarding experiences that drive customer acquisition globally. A key focus of the team is enabling scalable, flexible platforms that support rapid responses to regulatory requirements and evolving market needs. We are looking for a highly motivated Senior Product Manager to support the execution of our migration strategy to the new acquisitions platform across international markets. This role plays a key part in ensuring delivery is effective and aligned, while also leading complex, cross-functional initiatives across the enterprise. You will work closely with Product Owners and engineering teams, providing direction, removing obstacles, and ensuring strong alignment to broader product and migration goals.

In this role you will:

• Own and prioritise the product backlog, partnering with engineering and Product Owners to ensure high-quality, efficient Agile delivery and effective trade-off decisions
• Lead cross-functional migration initiatives, managing dependencies and driving progress across complex, enterprise-wide environments
• Build strong stakeholder relationships and drive alignment across technology, risk, compliance, marketing, and market teams
• Mentor and develop Product Owners/Analysts, enabling them to effectively lead scrum teams and deliver strong execution
• Champion continuous improvement in Agile ways of working to enhance delivery efficiency, predictability, and team performance

Minimum Qualifications:

• 2-5 years product management or software delivery experience
• Strong understanding of digital product development and Agile methodologies
• Proven ability to drive delivery in complex, cross-functional environments
• Excellent stakeholder management skills, with the ability to influence without direct authority
• Experience leading or contributing to large-scale initiatives or migrations
• Demonstrated ability to identify and help resolve blockers and manage dependencies across teams
• Experience coaching or mentoring Product Owners, Analysts, or junior product team members
• Strong communication skills, with the ability to translate between business and technical audiences
• Ability to operate effectively in ambiguity and take ownership of outcomes

Preferred Qualifications:

• Experience working across global markets or in large, matrixed organisations
• Familiarity with platform migrations or modernisation initiatives
• Knowledge of Scaled Agile frameworks and practices
• Strong analytical mindset with experience using data to inform decisions
• Bachelor's degree or equivalent experience; additional certifications in product or agile methodologies are a plus

Non-considerations for sponsorship: Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.