Senior IT Database and Web Platform Engineer
Posted 1 week ago by VIQU Ltd
Negotiable
Fixed-Term
Hybrid
Birmingham, West Midlands, England, UK
Summary: The Senior IT Database and Web Platform Engineer role involves supporting and maintaining critical database, web, SharePoint, and authentication platforms for a leading international professional services organization in Birmingham. The position requires expert technical support, infrastructure performance management, and collaboration with business services and vendors. This is a hybrid role with a 6-month fixed-term contract. The engineer will also lead deployments and provide third-line support for various IT services.
Key Responsibilities:
- Provide third-line support for the organisation's SQL Server, SharePoint, Web application infrastructure, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Azure cloud services
- Proactively monitor, troubleshoot, and optimize server performance and availability following Microsoft best practices
- Manage Azure SharePoint cloud services, SQL estate, and web farms globally, ensuring uptime, load balancing, and disaster recovery readiness
- Lead deployments, code releases, and platform upgrades in line with change control and service management standards
- Collaborate with IT application teams, business units, and external vendors to deliver timely support and improvements
- Act as a technical lead and coach within the Core Services and Platforms team, supporting knowledge sharing and mentoring
- Maintain comprehensive system documentation, including Root Cause Analysis and knowledge base articles
- Participate in an on-call rota for critical infrastructure support
- Contribute to strategy, resourcing, budgeting, and roadmaps for database, web, and supporting platform services
Key Skills:
- Proven expertise in Microsoft SQL Server administration, performance tuning, and troubleshooting
- Strong experience with Microsoft SharePoint architecture and administration
- Practical knowledge of Azure Cloud Services, including management of SharePoint Online and related resources
- Familiarity with Single Sign-On (SSO) and Multi-Factor Authentication (MFA) technologies
- Solid understanding of web application infrastructure and deployment (eg, IIS, web farms)
- Experience supporting and managing hybrid IT environments (on-premise and cloud)
- Excellent problem-solving skills and ability to work under pressure
- Strong communication skills to liaise with technical and non-technical stakeholders
- Experience in IT service management frameworks, change control, and agile working practices
Salary (Rate): undetermined
City: Birmingham
Country: UK
Working Arrangements: hybrid
IR35 Status: fixed-term
Seniority Level: undetermined
Industry: IT
Senior IT Database and Web Platform Engineer
Location: Birmingham (Hybrid )
Contract: 6 months Fixed Term Contract
About the Role
We are seeking a Senior IT Database and Web Platform Engineer to join the IT Services team of a leading international professional services organisation based in Birmingham. You will support and maintain the organisation's critical database, web, SharePoint, and authentication platforms across on-premise and cloud environments.
Reporting to the Senior Manager, Core Services and Platforms, you will provide expert technical support, manage infrastructure performance, lead deployments, and collaborate closely with business services and vendors to ensure resilient, high-quality IT services.
Key Responsibilities
Provide third-line support for the organisation's SQL Server, SharePoint, Web application infrastructure, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Azure cloud services
Proactively monitor, troubleshoot, and optimize server performance and availability following Microsoft best practices
Manage Azure SharePoint cloud services, SQL estate, and web farms globally, ensuring uptime, load balancing, and disaster recovery readiness
Lead deployments, code releases, and platform upgrades in line with change control and service management standards
Collaborate with IT application teams, business units, and external vendors to deliver timely support and improvements
Act as a technical lead and coach within the Core Services and Platforms team, supporting knowledge sharing and mentoring
Maintain comprehensive system documentation, including Root Cause Analysis and knowledge base articles
Participate in an on-call rota for critical infrastructure support
Contribute to strategy, resourcing, budgeting, and roadmaps for database, web, and supporting platform services
Key Requirements
Proven expertise in Microsoft SQL Server administration, performance tuning, and troubleshooting
Strong experience with Microsoft SharePoint architecture and administration
Practical knowledge of Azure Cloud Services, including management of SharePoint Online and related resources
Familiarity with Single Sign-On (SSO) and Multi-Factor Authentication (MFA) technologies
Solid understanding of web application infrastructure and deployment (eg, IIS, web farms)
Experience supporting and managing hybrid IT environments (on-premise and cloud)
Excellent problem-solving skills and ability to work under pressure
Strong communication skills to liaise with technical and non-technical stakeholders
Experience in IT service management frameworks, change control, and agile working practices
Desirable Skills
Experience with PowerShell Scripting or other automation tools for infrastructure management
Familiarity with ITIL or similar service management methodologies
Knowledge of capacity planning, disaster recovery, and business continuity practices
Previous experience in the legal or professional services sector
Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Rees via the VIQU IT website.
Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).
