Senior Internal Audit Manager

An exciting opportunity has been created following the successful attainment of a contract with National Savings & Investments (NS&I), and the aim of becoming the UK’s largest and most trusted financial service provider, we will provide both contact centre and administrative solutions to help assist its 25 million customers. Specifically, we will be supporting the end-to-end customer journey, right from the moment they are looking to open an account with the provider, to the time they need to get in touch to make any amendments or close an account. Whatever the type of query, we will be there to assist them in whatever way we can; either online, by phone or by post and in doing so, delivering the best experience we can. As part of the wider Sopra Steria Audit Function, this role plays a key part in delivering the internal audit plan for the NS&I account. The Senior Internal Audit Manager is responsible for providing an independent 3rd line audit service, providing holistic opinions on systems, governance, risk management and internal control risk effectiveness. The audits will range from IT to process and risk-based audits. Additionally, there will be a requirement to coordinate external and client audits, liaising with NAO and GIAA. This role will have line management responsibilities for an IT audit manager, who will focus on the IT and security controls, where this role, in addition to holistic overarching responsibilities, will focus on operational and process-based audits. In this role, you will report to the Head of Audit & Compliance, Sopra Steria UK. You will also manage stakeholders within NS&I.

What you will be doing:

• Develop and maintain the annual audit plan and audit universe
• Manage / deliver audits (and staff) and reporting to timetable and quality
• Quality review of audit work assessing compliance with methodology
• Assess risk exposure and identify appropriate action
• Record and monitor implementation of actions to target
• Ad-hoc reviews and incident investigation
• Liaise with senior business stakeholders at Senior Manager / Exec level
• Produce quarterly status reports for client and internal governance
• Preparation of annual report
• Support the Internal Audit Director in attendance at client and internal governance meeting.
• Liaison with client auditor
• Coordination of resources and resource planning
• People management

What you’ll bring:

• Experience in internal/external audit — Ideally in a Financial Services or regulated services environment.
• Previous responsibility for creation and delivery of an audit plan.
• Knowledge of ISAE 3402, 3LOD, IIA
• Excellent verbal and written communication skills, with the ability to present findings clearly and credibly to senior leadership and clients.
• Skilled in building strong relationships, while remaining independent, objective, and credible.
• Resilience and the ability to thrive in a fast-paced, evolving and agile working environment.

It would be great if you had:

• Experience of auditing major change programmes
• Working towards or holding relevant professional qualifications (e.g. CIIA, ISO Auditor, ICA Cert in Compliance/Risk).

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full-time, Permanent

Location: Manchester

Security Clearance Level: SC

Internal Recruiter: Alex

Salary: Competitive

Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us? Our specialist Private Sector team are experienced in a range of different markets including Banking, Insurance, Retail, Travel, Transport and Utilities. We help our customers develop, deliver and operationalise their digital transformation strategies. We work in true partnership with our customer, gaining a deep understanding of their business and technology issues. Our capabilities and credentials across Private Sector markets enable the design, delivery and management of business transformation programmes. We help our clients respond to changing customer demands, keep ahead of the competition, and safeguard their systems from evolving business and technology risks. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.